"Well, that's obvious, isn't it? It's broken."
"That might explain the cold in here."
"How much longer did you say you'd live here?"
"Probably not more than three months."
"It's not worth fixing ma'am."
"It's not?" (thinking: but I'm cold already and it's only september!)
"I'll call the office and ask them how much the part costs."
"Yup, that's what I thought. Not worth fixing ma'am."
"Well, how much would the part cost?" (thinking: can I please make my own decisions?)
"At least €200, and that's without taxes and installation costs. Would you like my advice?"
"Put an electric heater in your living room and put an extra blanket on the bed"
"Can you please sign here? Because of the road block down the road I had to charge an extra 15 minutes for the detour I had to make. My office will send you the bill later this week."
"Sigh. OK, thanks again."
"Have a good day ma'am."